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Salesforce Advanced Administrator CRT-211 Question # 2 Topic 1 Discussion

CRT-211 Exam Topic 1 Question 2 Discussion:
Question #: 2
Topic #: 1

Users at AW Computing use a custom object to manage order*. All profiles share a single page layout. Customer Service and Sales users express frustration overseeing actions that-do not always apply to their situation on the page layout.

What should an administrator recommend?
A.

Use Dynamic Actions and conditional visibility to show the appropriate actions to the applicable users.

B.

Create separate record types for the Customer Service and Sales users' records.

C.

Configure two separate permission sets and assign the appropriate permissions to each user.

D.

Make two separate Lightning record pages and assign them to the applicable profiles.

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Actual exam question for Salesforce CRT-211 exam by Juno9103 at Feb 5, 2025, 11:22:49 AM

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