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Salesforce Accredited Professional Certification Energy-and-Utilities-Cloud Question # 5 Topic 1 Discussion

Energy-and-Utilities-Cloud Exam Topic 1 Question 5 Discussion:
Question #: 5
Topic #: 1

An energy company is implementing Energy and Utilities Cloud for their contact center and is in the process of importing contact information from the billing system to Salesforce, An administrator has been asked if and how the contact data updated in Salesforce will be reflected back in the billing system.

What two options can be presented back as potential solution?

Choose 2 answers
A.

Salesforce will be the system of record for contacts and it doesn't need to update the billing system in the future.

B.

The billing system can query Salesforce every night to retrieve changes made to contacts.

C.

Salesforce can send the updated information to the billing system in real-time or batch if it's required,

D.

Salesforce Export Wizard will automatically create a csv of contact information to be imported to the billing system.

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Actual exam question for Salesforce Energy-and-Utilities-Cloud exam by Tess96216 at Apr 8, 2025, 2:04:24 PM

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