Salesforce Health Cloud Health-Cloud-Accredited-Professional Question # 35 Topic 4 Discussion

When deploying the Enhanced Timeline in Salesforce Health Cloud, administrators must ensure that all necessary objects, including custom objects, are properly configured and added to the Timeline. For tracking caregiver preferences, the steps include:

Add the Custom Object to the Timeline (Option A):

After the Enhanced Timeline is deployed, administrators must add the custom object (e.g., Caregiver Preferences) to the Timeline configuration.

This involves mapping the fields and interactions from the custom object to the Timeline's data source, ensuring they appear in the Enhanced Timeline.

Steps to Add Custom Objects to the Timeline:

Navigate to Setup > Timeline Configuration.

Select the desired Timeline view or create a new one.

Add the custom object as a Timeline Entry Type and configure the relevant fields.

Save the configuration and ensure it is applied to the Enhanced Timeline component.

Option B: The Timeline component must already be added to the Lightning page before additional configuration steps.

Option C: Permissions to view the Timeline are set up earlier during deployment, not as a post-deployment step.

Option D: The Timeline component activation occurs during page configuration and deployment.