In Salesforce Marketing Cloud Interaction Studio, the number of times a visitor can accomplish a goal depends on how the goal segment is configured. You have the flexibility to define the goal's behavior to suit your specific needs.
Here are the key factors that determine how many times a goal can be achieved:
Goal Segment Configuration:
Single-Visit Goal:The goal can be achieved only once per visitor session.
Multi-Visit Goal:The goal can be achieved multiple times per visitor session, as long as the specific conditions are met each time.
Time-Based Goal:The goal can be achieved multiple times within a specified time frame, regardless of the number of sessions.
Goal Criteria:
The specific criteria defined for the goal will also influence how many times it can be achieved. For example, if the goal is to click a specific button, it can be achieved multiple times if the button is clicked repeatedly.
By carefully configuring your goal segments, you can accurately track visitor behavior and measure the effectiveness of your Interaction Studio experiences.
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