Salesforce Developers PDI Question # 1 Topic 1 Discussion

Flow Builder:

Flow Builder can evaluate record criteria using a Decision element and then send an outbound message using the "Action" element.

Allows automation without Apex.

Approval Process:

Approval Processes can evaluate criteria and trigger outbound messages as one of the associated actions.

Why Not Other Options?

C. Entitlement Process: Focuses on managing entitlements, not triggering outbound messages.

D. Next Best Action: Used for recommendations and guided actions, not for triggering outbound messages.

Flow Builder Documentation: https://help.salesforce.com/s/articleView?id=flow_overview.htm

Approval Process Documentation: https://help.salesforce.com/s/articleView?id=approval_defining.htm

References: