Flow Builder can evaluate record criteria using a Decision element and then send an outbound message using the "Action" element.
Allows automation without Apex.
Approval Process:
Approval Processes can evaluate criteria and trigger outbound messages as one of the associated actions.
Why Not Other Options?
C. Entitlement Process: Focuses on managing entitlements, not triggering outbound messages.
D. Next Best Action: Used for recommendations and guided actions, not for triggering outbound messages.
[References:Flow Builder Documentation:https://help.salesforce.com/s/articleView?id=flow_overview.htm, Approval Process Documentation:https://help.salesforce.com/s/articleView?id=approval_defining.htm, , , ]
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