Salesforce Administrator Salesforce-Certified-Administrator Question # 43 Topic 5 Discussion

To route new leads to the correct sales person based on thelead address, the administrator should use lead assignment rules that specify criteria based on lead fields such as City, State/Province, or Country, and assign leads that match those criteria to queues or users. Lead assignment rules can be triggered automatically when leads are created or manually by users. Creating a formula field, assigning with an escalation rule, or configuring a validation rule will not route leads to sales people. References:https://help.salesforce.com/s/articleView?id=sf.leads_assignment_rules.htm &type=5