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Salesforce Administrator Salesforce-Certified-Administrator Question # 46 Topic 5 Discussion

Salesforce-Certified-Administrator Exam Topic 5 Question 46 Discussion:
Question #: 46
Topic #: 5

Universal Containers (UC) customers have provided feedback that their support cases are not being

responded to quickly enough. UC wants to send all unassigned Cases that have been open for more

than 2 hours to an urgent Case queue and alert the support manager.

which feature shouldan administrator configure to meet this requirement?
A.

Case Scheduled Reports.

B.

Case Dashboard Refreshes.

C.

Case Escalation Rules.

D.

Case Assignment Rules.

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Actual exam question for Salesforce Salesforce-Certified-Administrator exam by Onyx30149 at Apr 30, 2026, 3:24:40 PM

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