Lean thinking is the type of thinking that allows the customer to pull value from the producer. Lean thinking is a philosophy and a set of principles and practices that aim to eliminate waste and optimize value delivery. Pull is a concept that means that nothing is built or delivered until there is a demand for it from the customer or the next process. Pull helps reduce overproduction, inventory, and waiting, and ensures that only valuable work is done. References: Thriving in the Digital Age, SAFe Principle #1
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