According to the SAFe 6 Release Train Engineer documentation, the Release Train Engineer (RTE) is a servant leader who facilitates Agile Release Train (ART) events and processes, and supports teams in delivering value. One of the key aspects of being a servant leader is the ability to understand and empathize with others1. This behavior is essential for RTEs as they communicate with stakeholders, escalate impediments, help manage risk, and drive relentless improvement. The documentation emphasizes that RTEs operate most effectively as servant leaders, which includes having a solid grasp of how to scale Lean and Agile practices and understanding the unique opportunities and challenges associated with facilitating and continuously aligning a large development program1. Empathy is a core component of servant leadership, which enables RTEs to support their teams effectively.
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