Within the ServiceNow IT Operations Management solution set, which statement most accurately describes what Event Management is?
A.
The process responsible for defining, analyzing, planning, measuring, and improving all aspects of the availability of IT services
B.
The process responsible for ensuring the capacity of IT Services and IT infrastructure is able to deliver agreed upon service level targets in a cost-effective manner
C.
The process responsible for recovery action and planning through machine learning
D.
The process responsible for monitoring all abnormal occurrences throughout the IT infrastructure, allowing for normal operations, and detecting and escalating exception conditions
Chosen Answer:
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