When setting a data policy in ServiceNow, it applies to all data entered into the platform, regardless of whether the data comes from:
UI Forms
Import Sets
Web Services (APIs, integrations, etc.)
Where Does the Data Policy Run?✅ Data Policies Run on the Server-Side
Data policies enforce data consistency and validation at the server level.
They apply uniformly across all data entry points, ensuring that validation rules are enforced before storing data in the database.
A. Client → ❌ Incorrect
Data Policies do not run on the client-side (browser).
Client Scripts and UI Policies handle client-side validation.
C. Browser → ❌ Incorrect
D. Network → ❌ Incorrect
ServiceNow does not enforce policies at the network layer; all validations occur on the application server (Server-Side Processing).
Why Other Options Are Incorrect?Key Differences Between Data Policies and Other Validation Methods:Validation Type
Runs On
Applies To
Purpose
Data Policy
Server
UI, Import Sets, Web Services
Enforces rules across all data sources
UI Policy
Client (Browser)
UI Forms
Dynamically changes form behavior
Client Script
Client (Browser)
UI Forms
Runs JavaScript in the user's browser
Business Rule
Server
Database Transactions
Executes logic when records are inserted, updated, or deleted
Official ServiceNow Documentation Reference:
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