InServiceNow, by default, the"Save" button is not displayedon the form header. Instead, users typically use the"Submit" or "Update" buttons.
To enable the"Save" buttonon the form header, you mustenable theglide.ui.advancedsystem property.
Enables the "Save" Button in the Form Header
Theglide.ui.advancedpropertyactivates additional UI options, including theSave button on forms.
Once enabled, users will see the"Save" button alongside "Submit" and "Update"in the form header.
Allows Partial Record Saves Without Submitting
Unlike "Submit" (which creates a new record) or "Update" (which modifies an existing record), "Save" allows users toretain changes without submitting the form.
Useful fordrafts or in-progress edits.
Controlled via System Properties
The"Save" buttonisnot a field or UI actionthat can be manually added through Form Design or Layout.
It is enabledat the system levelviaSystem Properties > UI Properties.
Why is "Turning onglide.ui.advanced" the Correct Answer?
Navigate toAll > System Properties > UI Properties
Find theglide.ui.advancedproperty
Set it to "true"
Save the changes
Refresh theIncident form→ The"Save" button will now appear
How to Enable the Save Button in ServiceNow?
B. Context Menu > Form Design > Add the "Save" buttonIncorrect– The "Save" button isnot a UI actionthat can be added via Form Design. It must beenabled through system properties.
C. All > System Properties > UI Properties > Turn on the "Save" buttonIncorrect– No suchspecific "Save" button settingexists in UI Properties. The correct setting isglide.ui.advanced.
D. Context Menu > Form Layout > Add the "Save" buttonIncorrect–Form Layout only controls fields, not form buttons. The "Save" button is controlled viaUI Properties.
Incorrect Answer Choices Analysis:
ServiceNow Docs – Enabling the Save Button????Configuring UI Properties
ServiceNow Docs – Using the glide.ui.advanced Property????Understanding glide.ui.advanced
Official ServiceNow Documentation References:
Conclusion:The correct answer is:
A. All > System Properties > UI Properties > Turn on theglide.ui.advancedproperty
Thisenables advanced UI options, including the "Save" button, allowing users tosave records without submitting them.
Submit