When selecting aTarget Tablefor anImport Set, you must choose a table that exists within the ServiceNow system and falls within your scope of permissions. The following types of tables are eligible as target tables:
Tables within the Global Scope(A - Correct Answer)
If the table exists within theglobal application scope, it is accessible from all applications.
Example:Task [task],User [sys_user],Configuration Item [cmdb_ci]
Tables within the Existing Application Scope(B - Correct Answer)
Tables belonging to the same application scope as the import set can be selected.
Example: If you are working in a scoped application likeHR Service Delivery, you can import data intoHR-related tables.
Related Tables Using Dot Walk(E - Correct Answer)
You can select related tables usingdot-walkingto reference data from linked tables.
Example: If importing intoIncident [incident], you can reference data fromCaller (sys_user)via dot-walking.
C. Tables outside of ServiceNow
ServiceNowcannotdirectly import data into external databases or non-ServiceNow tables.
Instead, you can export data to an external system after processing.
D. Tables which allow write access to other applications
ServiceNow enforcesscope protection, so you cannot write to tables in a different application scope unless explicitly allowed.
You needcross-scope privilegesto modify tables in another application.
Importing Data into ServiceNow
Understanding Application Scope
Why Other Options Are Incorrect?Official ServiceNow Documentation Reference:
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