InServiceNow Knowledge Management, access towho can write articlesin aknowledge baseis controlled using the"Can Contribute"permission.
The"Can Contribute"tab allows administrators to specifywhich users or groups can create, edit, and manage knowledge articleswithin a specific knowledge base.
For example:
If a user isgranted "Can Contribute" access, they canwrite and editknowledge articles.
If a useronly has "Can Read" access, they canviewarticles butcannotcreate or modify them.
A. Can Read–Defines whocan viewknowledge articles, butnot who can writethem.
B. Can Write–No such tab exists in ServiceNow knowledge base settings. Instead, the correct term is"Can Contribute."
D. Can Author–"Can Author" is not an official permission setting in ServiceNow. The correct term is"Can Contribute."
E. Cannot Author–No such option exists in ServiceNow Knowledge Base permissions.
[Reference:ServiceNow CSA Documentation – Knowledge Base Permissions, ServiceNow Product Documentation – Managing Knowledge Contributors(https://docs.servicenow.com), , ]
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