The following clarification steps should be taken if apps are not appearing on a deployment client:
Check serverclass.conf of the deployment server. This file defines the server classes and the apps and configurations that they should receive from the deployment server. Make sure that the deployment client belongs to the correct server class and that the server class has the desired apps and configurations.
Check deploymentclient.conf of the deployment client. This file specifies the deployment server that the deployment client contacts and the client name that it uses. Make sure that the deployment client is pointing to the correct deployment server and that the client name matches the server class criteria.
Search for relevant events in splunkd.log of the deployment server. This file contains information about the deployment server activities, such as sending apps and configurations to the deployment clients, detecting client check-ins, and logging any errors or warnings. Look for any events that indicate a problem with the deployment server or the deployment client.
Checking the content of SPLUNK_HOME/etc/apps of the deployment server is not a necessary clarification step, as this directory does not contain the apps and configurations that are distributed to the deployment clients. The apps and configurations for the deployment server are stored in SPLUNK_HOME/etc/deployment-apps. For more information, see Configure deployment server and clients in the Splunk documentation.
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