Microsoft MB-280 Exam Dumps FAQs
The MB-280 exam certifies you as a Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate. It validates your ability to configure and optimize Dynamics 365 Sales and Customer Insights apps. Youll be tested on sales processes, AI-driven features, marketing integration, collaboration tools, and Power Platform extensions.
The MB-280 exam includes 4060 multiple-choice and scenario-based questions. Youll have 120 minutes to complete it. The format may include drag-and-drop, case studies, and single/multiple answer questions. Its delivered online or at authorized test centers via Pearson VUE.
To pass the MB-280 exam, you need a score of 700 out of 1000. Microsoft uses scaled scoring, so your raw score is converted based on question difficulty.
There are no formal prerequisites, but Microsoft recommends hands-on experience with Dynamics 365 Sales and Customer Insights. Familiarity with Power Platform, business processes, and CRM systems is a big plus. This exam suits analysts, consultants, and trainers looking to validate their skills.
Microsoft revises MB-280 every few months to reflect new features and updates in Dynamics 365. The latest update was in September 2025. Always check the official study guide before preparing, and use current materials to avoid outdated content.
Yes! ValidTests provides verified MB-280 practice tests, study guides, and exam dumps that reflect the latest syllabus. Our materials are designed for students, professionals, and trainers aiming for high scores. Each resource is curated for clarity, accuracy, and Microsoft exam relevance.
Absolutely. MB-280 certification opens doors to roles like CRM Analyst, Dynamics 365 Consultant, and Sales Operations Manager. It proves your ability to drive customer engagement and optimize sales processesskills in high demand across industries.
Yes, Microsoft allows retakes. If you dont pass, you can retake the exam after 24 hours. After the second attempt, a 14-day waiting period applies. Use your score report to identify weak areas and revisit ValidTests MB-280 study materials before retrying.
Passing MB-280 earns you the Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate credential. Its a globally recognized certification that showcases your ability to deliver customer-centric solutions using Microsoft Dynamics 365.