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Questions # 1:

When a Guided Setup task is marked as complete, how can it be reopened?

Options:

A.

Closed tasks cannot be reopened

B.

Click the Mark as Incomplete button

C.

Submit a request in HI

D.

Restart the Guided Setup entirely

Expert Solution
Questions # 2:

With the I18N: Knowledge Management Internationalization Plugin v2 enabled, how are translated Knowledge articles associated with each other so that the user is presented with the article in the selected language?

Options:

A.

Article Versions related list

B.

Knowledge feedback related list

C.

Affected Products related list

D.

Translated Versions related list

Expert Solution
Questions # 3:

What does ServiceNow now call the HR application?

Options:

A.

HRDS - HR Deliver Service

B.

HRSM - HR Service Management

C.

HRMS - HR Management System

D.

HRSD - HR Service Delivery

Expert Solution
Questions # 4:

What are the advantages of removing the HR Admin role from the system Admin role after the HR Implementation tasks have been completed? (Choose two.)

Options:

A.

This ensures that HR has control over further HR configurations.

B.

The HR Admin role should remain a part of the system Admin role.

C.

This ensures that confidential HR data is only accessible to users with an HR role.

D.

It is not necessary because the system Admin always has access to all HR data.

Expert Solution
Questions # 5:

When an employee completes a questionnaire on an Employee Form, on which table does the system store their answers?

Options:

A.

Form [sys_ui_form]

B.

Metric Result [asmt_metric_result]

C.

Question Answer [question_answer]

D.

HR Case [sn_hr_core_case]

Expert Solution
Questions # 6:

When creating a PDF Document Template, where does the list of Document Revisions come from?

Options:

A.

From Managed Documents

B.

From Document Templates

C.

From Knowledge Articles

D.

From System Documents

Expert Solution
Questions # 7:

Which of the following are true for an HR application as it relates to the User [sys_user] Table and the HR Profile [sn_hr_core.profile] Table?

Options:

A.

Both are required.

B.

Only HR Profile table is required in HR.

C.

Neither are required.

D.

Only the User table is required in HR.

Expert Solution
Questions # 8:

Which of the following are examples of HR application scopes? (Choose four.)

Options:

A.

Human Resources: COE

B.

Human Resources: Core

C.

Human Resources: Knowledge

D.

Human Resources: Integrations

E.

Human Resources: Lifecycle Events

F.

Human Resources: Global

G.

Human Resources: Service Portal

Expert Solution
Questions # 9:

After the HR Admin [sn_hr_core.admin] role has been removed from the Admin role, how may a user with only the Admin role add members to HR groups?

Options:

A.

The Admin must elevate their role to security_admin to add members to HR groups.

B.

The Admin follows the same process as with any group membership change.

C.

The Admin can no longer add members to HR groups.

D.

The Admin must impersonate an HR Admin to add members to HR groups.

Expert Solution
Questions # 10:

If an HR Service will only be used internally by HR professionals, what is the minimum configuration needed?

Options:

A.

HR Service and HR Template.

B.

HR Service, HR Template, and Record Producer.

C.

HR Service.

D.

HR Service, HR Template, Record Producer, and Lifecycle event type.

Expert Solution
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