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Pass the WGU Courses and Certificates Principles-of-Management Questions and answers with ValidTests

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Questions # 1:

A team leader is having a difficult time implementing the company's new scheduling policy, which does not take into account seniority. The team is aware of the problem and has discussed options to deal with it, but no definitive solutions have been determined.

Which stage in the change process is the team experiencing?

Choose 1 answer

Options:

A.

Contemplation

B.

Preparation

C.

Action

D.

Precontemplation

Expert Solution
Questions # 2:

What is a characteristic of a person with an entrepreneurial personality? Choose 1 answer

Options:

A.

Motivation to excel

B.

Opportunity tolerance

C.

Laissez-faire

D.

Employeeempowerment

Expert Solution
Questions # 3:

What is a common consideration for starting a new business venture? Choose 1 answer

Options:

A.

Access to information

B.

Technical understanding

C.

Right opportunity

D.

System changes

Expert Solution
Questions # 4:

What is a feature ofa bureaucracy (vertical) organization? Choose 1 answer

Options:

A.

Decision making is decentralized so a considerable amount of information is communicated informally.

B.

Formal position authority is generally the primary means of running the organization.

C.

Employees focus primarily on collaborating across departments and with frequent meetings.

D.

Employees must answer to two or more bosses and prioritize demands across departments.

Expert Solution
Questions # 5:

Which stage ofthe conflict process is considered a distinct stage because of its importance in intervening between perceptions or emotions and overt behavior? Choose 1 answer

Options:

A.

Outcomes

B.

Cognition

C.

Opposition

D.

Intentions

Expert Solution
Questions # 6:

High cooperativeness and high assertiveness are characteristics of which conflict management strategy? Choose 1 answer

Options:

A.

Competing

B.

Collaborating

C.

Avoiding

D.

Compromising

Expert Solution
Questions # 7:

An executive arrived in a country and was instructed to take the "lift" to the second floor. The executive did not understand the meaning of "lift." Which type of cross-cultural communication barrier is this? Choose 1 answer

Options:

A.

Barrier caused by differences among perceptions

B.

Barrier caused by semantics

C.

Barrier caused by tone differences

D.

Barrier caused by relativism

Expert Solution
Questions # 8:

Wardrobe Web. Inc., wants to analyze defects such as late delivery, wrong shipment, and poor customerservice. Which process should the company use? Choose 1 answer

Options:

A.

Statistical analysis

B.

Job analysis

C.

Social constructivist analysis

D.

Objective analysis

Expert Solution
Questions # 9:

What is the activity called when a corporate project team is created to develop a new product? Choose 1 answer

Options:

A.

Competitive innovation

B.

Intrapreneurship

C.

Venture capitalism

D.

Benchmarking

Expert Solution
Questions # 10:

A corporation listens to people who are affected by change and solicits suggestions from people throughout the organization. Which strategy is the corporation using to overcome resistance to change? Choose 1 answer

Options:

A.

Participation and involvement

B.

Negotiation and reward

C.

Facilitation and support

D.

Education and communication

Expert Solution
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