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Viewing questions 41-60 out of questions
Questions # 41:

Which of the following concepts would be used by an online retailer to quickly add more web servers during peak sales times?

Options:

A.

Community cloud

B.

Rapid elasticity

C.

High availability

D.

Metered service

Expert Solution
Questions # 42:

A customer reports that a printer is only printing misaligned images. Which of the following should the technician do to correct the issue?

Options:

A.

Clean the print heads.

B.

Perform a calibration.

C.

Replace the ink cartridge.

D.

Scan the document.

Expert Solution
Questions # 43:

A user reports a tablet restarts on its own every five to ten minutes. In addition, the tablet has intermittent issues with charging. The technician gives the user a new power adapter and charging cable, and the technician also tries resetting the OS. but the issue persists. Which of the following is the MOST likely cause of the issue?

Options:

A.

Water damage

B.

Incorrect OS version

C.

Faulty battery

D.

Damaged charging port

Expert Solution
Questions # 44:

A technician is tasked with upgrading a laptop's RAM. Which of the following steps should the technician lake FIRST?

Options:

A.

Confirm that both the current and new memory are from the same brand.

B.

Run a diagnostic test on the current memory.

C.

Verify the memory requirements of the motherboard.

D.

Connect an electrostatic discharge strap.

Expert Solution
Questions # 45:

A systems administrator is attempting to resolve a ticket regarding an issue with an email server. The administrator is covering for a coworker who was previously working on the ticket. The coworker already gathered facts about the issue and spoke with users concerning their missing emails. The coworker also discovered the email server's retention policy was updated shortly before users first noticed the issue. Which of the following should the systems

administrator do NEXT to resolve the email issue?

Options:

A.

Escalate the ticket to a higher level to resolve the email server issue.

B.

Test a theory to determine the cause of the email server issue.

C.

Establish a theory of probable cause for the email server issue.

D.

Create a plan of action to resolve the email server issue.

Expert Solution
Questions # 46:

A user is unable to plug a USB 3.0 device into a USB port. Upon inspection, a technician notices the USB 3.0 port appears to be slightly smaller than the other connections. Which of the following Is the MOST likely cause?

Options:

A.

A foreign object Is stuck Inside the port

B.

The cable connection utilized the wrong orientation.

C.

The USB cable is physically damaged.

D.

The USB port belongs to a different form factor.

Expert Solution
Questions # 47:

A user reports limited or no connectivity on a laptop. A technician runs ipconf ig /all with the following result:

Question # 47

Which of the following is the MOST likely cause of this issue?

Options:

A.

DHCP failure

B.

ARP cache

C.

DNS resolution

D.

Duplicate IP address

Expert Solution
Questions # 48:

A department sends in a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter than normal. The (user was just installed a few weeks ago. as indicated by the service history. Which of the following should the technician do NEXT?

Options:

A.

Disconnect the printer power for troubleshooting.

B.

Install a printer roller kit.

C.

Replace the overheating fuser.

D.

Replace the paper with thicker paper stock.

Expert Solution
Questions # 49:

The owner of a restaurant reports that wireless network connections are lost intermittently throughout the day. Which of the following steps should a technician take to troubleshoot the issue? (Select TWO).

Options:

A.

Identify the location of devices that utilize 2.4GHz.

B.

Check to see if the phones are IJTP or STP lines.

C.

Test to see if the copper electrical Wires are causing interference.

D.

Map all of the wireless signals in the restaurant.

E.

Verify T568B is being used in the wiring closet patch panel.

F.

Schedule timed router reboots throughout the day.

Expert Solution
Questions # 50:

A technician recently discovered me root cause of an application error that several users have been experiencing. The technician updated the configurations on the affected machines and verified full functionality was restored for all users, which of the following actions should the technician perform NEXT?

Options:

A.

Write a knowledge base article in the ticketing software to expedite future Incidents.

B.

Submit a bug report to the developer of the application, along with the steps taken to resolve the Issue.

C.

Work with the developer to proactively collect the application logs to identify future errors of this type.

D.

Send an email communication to the company about the issue and the steps taken to resolve it.

Expert Solution
Questions # 51:

Which of the following network services allows a networked device to always be assigned the same IP address based on the device's MAC address?

Options:

A.

DHCP

B.

LDAP

C.

UTM

D.

DNS

Expert Solution
Questions # 52:

A client wants to connect an external keyboard to an Android tablet. Which of the following connection types are appropriate for this task? (Select TWO).

Options:

A.

DVI

B.

Infrared

C.

Lightning

D.

USB-C

E.

PS/2

F.

Bluetooth

Expert Solution
Questions # 53:

A technician is investigating the output shown on a monitor. The output is clear, but it has a pink hue. The technician has replaced the video card and updated the graphics drivers. Which of the following would be the MOST likely cause?

Options:

A.

Physical cabling issues

B.

Burned-out bulb

C.

Display burn-in

D.

Incorrect data source

Expert Solution
Questions # 54:

A technician wants to deploy a .msl package lo a corporate network. The technician needs to verily the application deployment will not affect other legacy applications on the end users' computers. Which of the following would the technician consider the MOST appropriate for this situation?

Options:

A.

Virtual network

B.

Application virtualization

C.

Cross-platform virtualization

D.

Virtual sandbox

E.

Virtual desktop

Expert Solution
Questions # 55:

A help desk technician thinks a desktop PC has failed due to a defective power supply. Which of the following steps should the technician take NEXT?

Options:

A.

Inquire about environmental or infrastructure changes.

B.

Conduct external or internal research based on symptoms.

C.

Establish a plan of action to resolve the problem and implement the solution.

D.

Document the findings, actions, and outcomes.

Expert Solution
Questions # 56:

A technical lead wants to migrate all common business applications, including email and fileshares, to the cloud. Which of the following cloud concepts should be used?

Options:

A.

MaaS

B.

PaaS

C.

SaaS

D.

laaS

Expert Solution
Questions # 57:

Which of the following is a method that can be used to securely connect a remote user's laptop to a corporate server?

Options:

A.

WAN

B.

VPN

C.

SSL

D.

DHCP

Expert Solution
Questions # 58:

A user attempted to install an application on a desktop, and the installation attempt failed. A technician compares these installation files to those on another user's machine and finds the files are different. Which of the following should the technician do NEXT?

Options:

A.

Attempt to reinstall the application.

B.

Verify the system functionality.

C.

Test the functionality of the antivirus.

D.

Complete the final report.

E.

Determine the source of the installation file.

Expert Solution
Questions # 59:

A user creates a support ticket to report a conference room projector that does not work. The user says that even though the provided cables are being used, the projector screen shows the following error message:

No signal input

Which of the following describes the FIRST action that should be taken?

Options:

A.

Verify that the projector is turned on.

B.

Verify that the user is using an approved OS.

C.

Replace the projector bulb.

D.

Check the video cable and replace it if necessary.

Expert Solution
Questions # 60:

Which of the following is the SAFEST way to replace RAM on a server that has a redundant power supply?

Options:

A.

Unplug one power cable.

B.

Verify the RAM temperature.

C.

Utilize a grounding strap.

D.

Replace the RAM while the server is running.

Expert Solution
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Viewing questions 41-60 out of questions