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Questions # 41:

A user is having trouble with the location services on their smartphone. Location-based applications show incorrect positions when the user is traveling. This issue affects the user’s ability to navigate and use location-dependent applications. Which of the following is the best way to resolve this issue?

Options:

A.

Downloading a third-party mapping application

B.

Resetting the network settings

C.

Enabling Wi-Fi to assist GPS

D.

Restarting the smartphone

Questions # 42:

When turning on a workstation, a technician observes the following message:

"Bootable device not found."

The technician verifies the correct boot order in the BIOS. Which of the following steps should the technician take next?

Options:

A.

Reformat the HDD.

B.

Run HDD diagnostics.

C.

Reseat the RAM.

D.

Replace the HDD.

Questions # 43:

A user reports slow internet browsing. The technician finds high CPU and memory usage, and pop-ups occur every minute. Which of the following should the technician do next?

Options:

A.

Escalate to the network team to check end-to-end connectivity.

B.

Download and install the latest drivers.

C.

Update the anti-malware signatures and scan the system.

D.

Check the wireless settings and validate the DHCP configuration.

Questions # 44:

A technician needs to move a workstation to a different logical network segment. Which of the following technologies should the technician use?

Options:

A.

DHCP

B.

VLAN

C.

DNS

D.

VPN

Questions # 45:

A user experiences a random BSOD while using a computer, but the operating system recovers as expected Which of the following symptoms would indicate the issue is related to RAM?

Options:

A.

Wrong BIOS configurations

B.

Continuous reboots

C.

Distended capacitors

D.

POST code beeps

Questions # 46:

A user reported performance issues on a computer after a recent OS update A technician is confident that rolling back the system will resolve the issue. Which of the following steps should the technician take next?

Options:

A.

Document the findings.

B.

Investigate any recent infrastructure changes.

C.

Initiate the system restore

D.

Verify full system functionality.

Questions # 47:

A customer reports that a text-only document prints with unrecognizable characters. The print preview correctly displays the document. Which of the following is the most likely cause of the issue?

Options:

A.

Outdated firmware

B.

Incorrect driver

C.

Bad toner cartridge

D.

Corrupted document file

Questions # 48:

A user reports that their desktop PC does not turn on. Which of the following components would most likely cause the issue?

Options:

A.

PSU

B.

GPU

C.

RAM

D.

CPU

Questions # 49:

A recently installed printer is incorrectly aligning printed documents Which of the following should the technician do first to fix this issue?

Options:

A.

Run the maintenance application.

B.

Clean the rollers

C.

Upgrade the firmware

D.

Reinstall the drivers

Questions # 50:

A user is having issues when charging a device with a Lightning cable. The cable is not recognized when it is plugged into the device. This issue is usually resolved by flipping the cable over. This issue does not occur with other devices of the same type. Which of the following would most likely cause the issue?

Options:

A.

The device needs to be restarted.

B.

The battery may be swelling and needs inspection.

C.

The cable is failing and needs to be replaced

D.

The charging port is dirty or damaged

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