Managing product subscriptions and billing for a Jira site is a task handled at the Atlassian organization level, not within the Jira product itself. Theorganization admin roleis required to perform these actions, as it grants access to billing and subscription management.
Explanation of the Correct Answer (Option A):
Theorganization admin roleallows users to manage the Atlassian organization, including product subscriptions, billing, and user access across all products (e.g., Jira Software, Confluence). Francis needs this role to manage subscriptions and billing for the Jira site.
Exact Extract from Documentation:
Organization admin role
Organization administrators manage the Atlassian organization, including:
Managing product subscriptions and billing.
Adding or removing users from the organization.
Configuring organization-wide settings like security policies.To manage billing:
Go toadmin.atlassian.com.
SelectBillingto view and update subscription details.Note: Only organization admins can manage subscriptions and billing. Product admins or Jira admins cannot access these settings.(Source: Atlassian Support Documentation, "Manage your Atlassian organization")
Why This Fits: Theorganization admin roleis the only role that grants access to billing and subscription management, making Option A the correct choice.
Why Other Options Are Incorrect:
Product admin role for Jira Software (Option B):
Theproduct admin role for Jira Softwareallows users to manage user access and settings specific to Jira Software (e.g., adding users to the product). It does not include access to billing or subscription management, which is handled at the organization level.
Extract from Documentation:
Product admins for Jira Software manage user access and product-specific settings but cannot manage subscriptions or billing.
(Source: Atlassian Support Documentation, "Manage product access")
TheAdminister Jirapermission allows managing Jira settings, such as schemes and permissions, but does not include billing or subscription management, which is handled by organization admins.
(Source: Atlassian Support Documentation, "Manage global permissions")
Jira Cloud uses roles like Jira administrator and product admin for Jira Software. Billing and subscriptions are managed by organization admins, not product-specific roles.
(Source: Atlassian Support Documentation, "Manage your Atlassian organization")
Additional Notes:
Francis must accessadmin.atlassian.comto manage subscriptions and billing, which requires theorganization admin role.
Other roles (e.g., Jira administrator) may be involved in configuring Jira settings but are irrelevant for billing tasks.
[:, Atlassian Support Documentation:Manage your Atlassian organization, Atlassian Support Documentation:Manage product access, Atlassian Support Documentation:Manage global permissions, ]
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