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CIMA Operational E1 Question # 84 Topic 9 Discussion

E1 Exam Topic 9 Question 84 Discussion:
Question #: 84
Topic #: 9

Working in the finance function of a manufacturer of baked goods, T has been asked to support the monitoring of key performance indicators (KPIs) within the operations function of the company.

Which of the following would be a suitable KPI to help measure quality costs?
A.

Labour utilisation rate in the bakery.

B.

Amount of inventory damaged in warehouse storage

C.

Freight costs per bakery unit sold

D.

Time taken to deliver a customer order

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Actual exam question for CIMA E1 exam by Echo2346 at May 1, 2026, 5:19:38 PM

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