Which command prompt commands provide the most thorough network diagnostic information when troubleshooting connectivity issues between a Windows PC and a Cisco device?
When diagnosing network connectivity issues between a Windows PC and a Cisco device, the combination ofipconfig /allandpingcommands provides comprehensive information:
ipconfig /all:Displays detailed IP configuration information, including IP addresses, subnet masks, default gateways, DNS servers, and MAC addresses for all network adapters. This information is crucial for verifying correct network settings.
ping:Tests the reachability of a host on an IP network and measures the round-trip time for messages sent from the originating host to a destination computer. It's a fundamental tool for checking connectivity between devices.
While other commands likenetstat,tracert,nslookup,arp -a, androute printprovide valuable information,ipconfig /allandpingare typically the first and most informative commands used in initial troubleshooting steps.
[Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) – Troubleshooting Methodologies, ]
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