A technician verifies the slow boot time and slow OS performance of a tower server with a RAID 5 on a PCIe RAID card that does not support hot swapping. Which of the following steps should the technician take NEXT to verify RAID health?
A.
Verify S.M.A.R.T. operation on the RAID card.
B.
Replace the failed drive while users are connected
C.
Physically clean the HDDs and connectors.
D.
Shut down the server and check the RAID controller's status.
Since the RAID card does not support hot swapping, the technician needs to shut down the server and check the RAID controller’s status to verify RAID health. S.M.A.R.T. is a feature of hard drives, not RAID cards. Replacing the failed drive while users are connected could cause data loss or corruption. Physically cleaning the HDDs and connectors is unlikely to solve the slow boot time and performance issues.
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