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CompTIA A+ 220-1101 Question # 235 Topic 24 Discussion

220-1101 Exam Topic 24 Question 235 Discussion:
Question #: 235
Topic #: 24

A user visits the desk to report that a smartphone takes more than a day to fully charge. The user has already tested multiple wall outlets and swapped the charging cable, but the results are the same. Which of the following should the technician do FIRST?
A.

Verify the power rating of the charger.

B.

Ensure all unnecessary connectivity features are disabled.

C.

Check that all missing smartphone OS updates are applied.

D.

Complete a factory reset of the phone

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Actual exam question for CompTIA 220-1101 exam by Solis8046 at May 5, 2026, 2:10:22 PM

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