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CompTIA A+ 220-1102 Question # 273 Topic 28 Discussion

220-1102 Exam Topic 28 Question 273 Discussion:
Question #: 273
Topic #: 28

A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access A technician verifies the user's PC is infected with ransorrrware. Which of the following should the technician do FIRST?
A.

Scan and remove the malware

B.

Schedule automated malware scans

C.

Quarantine the system

D.

Disable System Restore

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Actual exam question for CompTIA 220-1102 exam by Echo8677 at Oct 27, 2026, 12:00:29 AM

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