Cyber incidents often require cross-functional collaboration. Non-security IT staff like network engineers, help desk technicians, and system administrators play critical roles in identifying, containing, and remediating incidents.
Network engineers: Analyze and secure affected network segments.
Help desk technicians: Handle end-user issues and initial incident reports.
System administrators: Investigate and secure affected systems.
Why Not Other Options:
A: These are security personnel, not non-security staff.
C: Executives like CIO, CFO, and CSO may oversee strategic responses but are not directly involved in technical containment.
D: Financial and HR personnel are unrelated to technical incident resolution.
References:
EC-Council CISO Handbook: Incident Response Team Composition and Roles.
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