Smith, the project manager for a larger multi-location firm, is leading a software project team that has 18
members, 5 of which are assigned to testing. Due to recent recommendations by an organizational quality audit
team, the project manager is convinced to add a quality professional to lead to test team at additional cost to
the project.
The project manager is aware of the importance of communication for the success of the project and takes the
step of introducing additional communication channels, making it more complex, in order to assure quality
levels of the project. What will be the first project management document that Smith should change in order to
accommodate additional communication channels?
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