EMC DECA-PowerEdge D-PE-OE-23 Question # 3 Topic 1 Discussion

To generate and save a SupportAssist collection with system information and debug logs only in the iDRAC UI, follow these steps:

Step-by-Step Guide:

Access SupportAssist in iDRAC:

In the iDRAC interface, navigate to the Maintenance tab in the top menu.

From the dropdown, select SupportAssist. This will bring up the SupportAssist options.

Initiate a Collection:

In the SupportAssist section, look for the option to Create a New Collection or Start a Collection.

Choose Collect System Data or Generate a Collection, depending on the version of iDRAC.

Select Collection Components:

When prompted to select components for the collection, check the boxes for System Information and Debug Logs only.

Ensure no other components are selected to limit the collection to just the required data.

Start the Collection:

Confirm your selection, then click Start or Generate. This will initiate the process to gather the specified data from the system.

Save the Collection Locally:

Once the collection is complete, you should see an option to Download or Save the file.

Click the download link and save the collection file locally on your computer.

Verify the Collection File:

Check the downloaded file to ensure it contains only the system information and debug logs. It should be in a format such as ZIP or TAR, depending on the system configuration.

By following these steps, you can successfully generate a SupportAssist collection with just the system information and debug logs and save it to your local system for further review or support purposes.