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Exin-ITIL ITIL Question # 43 Topic 5 Discussion

ITIL Exam Topic 5 Question 43 Discussion:
Question #: 43
Topic #: 5

Identify the missing word in the following sentences.

A service is a means of enabling value co-creation by facilitating [?] that customers want to achieve, without the customer having to manage specific costs and risks.


A.

utility


B.

warranty


C.

outcomes


D.

outputs


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