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Exin-ITIL ITIL Question # 46 Topic 6 Discussion

ITIL Exam Topic 6 Question 46 Discussion:
Question #: 46
Topic #: 6

Which statement about problems is CORRECT?


A.

Problems are not related to incidents.


B.

Problems must be resolved quickly in order to restore normal business activity.


C.

Problem analysis should focus on one of the four dimensions to achieve a fast diagnosis.


D.

Problem prioritization involves risk assessment.


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