Genesys Cloud CX GCX-ARC Question # 3 Topic 1 Discussion

GCX-ARC Exam Topic 1 Question 3 Discussion:

Question #: 3

Topic #: 1

Where can you view agent evaluation scores, evaluation activity, and calibration activity in real time?

Reports

Performance>Agents

Admin>Contact Center

Admin>Quality

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Actual exam question for Genesys GCX-ARC exam by Aspen83849 at Mar 6, 2025, 1:42:00 PM

Chosen Answer: A B C D
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