IASP Strategy Planning Professional (SPP) Certification Level I SPP Question # 8 Topic 1 Discussion
SPP Exam Topic 1 Question 8 Discussion:
Question #: 8
Topic #: 1
Which of the following are the key considerations when determining which performance measure to apply to a strategic objective?
A.
Is easy to track, reports on outcomes soon after the fact, and is accepted by industry leaders
B.
Compares performance against competitors, communicates a positive message to shareholders, is tracked without creating new processes, and is predictive
C.
Is valid and verifiable and helps to balance a mix of both leading and lagging performance indicators
D.
Is linked to financial performance, is requested by the board of directors, gives insight as to what customers are thinking, and is predictive
Key performance measures should bevalid, verifiable, and balanced between leading (predictive) and lagging (outcome) indicators. Validity ensures measures accurately represent performance, while verification ensures reliable data. Balancing indicator types allows organizations to anticipate issues early and assess results after the fact. The IASP SPP curriculum stresses this balance as critical for effective performance management and strategic responsiveness. While ease of tracking and stakeholder acceptance are important, validity and balance are fundamental.【IASP SPP Study Guide - Performance Metrics】【Kaplan & Norton, Balanced Scorecard】
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