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Pass the IASP Strategy Planning Professional (SPP) Certification Level I SPP Questions and answers with ValidTests

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Questions # 1:

Which of the following skills do project managers MOST need to implement the strategic plan?

Options:

A.

Manage and coordinate people and tasks

B.

Manage timelines no matter what transpires

C.

Analyze where the project has earned value

D.

Be organized to keep track of important information

Expert Solution
Questions # 2:

In developing a strategic plan, key performance measures should be developed for

Options:

A.

the organization's financial goals.

B.

the organization's desired outcomes.

C.

each step of the final action plan.

D.

employee satisfaction.

Expert Solution
Questions # 3:

How do collaborative online tools affect an organization's way of interacting with its customers?

Options:

A.

Can work for or against an organization

B.

Provide various customer feedback tools

C.

Diminish the organization's ability to manage its relationship with customers

D.

Provide instant and continuous communication with customers

Expert Solution
Questions # 4:

A fundamental benefit of using the Balanced Scorecard is that it provides a means to link a long-term strategy with

Options:

A.

the learning and growth perspective.

B.

financial results.

C.

All of the above.

D.

the customer's as well as an internal perspective.

Expert Solution
Questions # 5:

Innovation and creativity come from

Options:

A.

asking a single research consultant how people use our products or services.

B.

eliminating all but one of your company's traditional products/services.

C.

encouraging our own cross-functional teams to develop original ideas and strategies.

D.

absorbing the strategic best practices of other organizations to identify a metric for judging strategic needs.

Expert Solution
Questions # 6:

The optimum (best) time for the organization to begin operational planning is when the _______ has been approved and finalized.

Options:

A.

CEO-Department Head Alignment Plan

B.

long-term schedule

C.

strategic plan

D.

core values map

Expert Solution
Questions # 7:

An organization's high-level strategy, including the mission, vision, core values, customer value proposition, and strategic themes or goals, should be developed by

Options:

A.

line employees and their supervisors.

B.

the governing board.

C.

the strategic management office.

D.

senior leadership acting as a team.

Expert Solution
Questions # 8:

Which of the following are the key considerations when determining which performance measure to apply to a strategic objective?

Options:

A.

Is easy to track, reports on outcomes soon after the fact, and is accepted by industry leaders

B.

Compares performance against competitors, communicates a positive message to shareholders, is tracked without creating new processes, and is predictive

C.

Is valid and verifiable and helps to balance a mix of both leading and lagging performance indicators

D.

Is linked to financial performance, is requested by the board of directors, gives insight as to what customers are thinking, and is predictive

Expert Solution
Questions # 9:

When conducting a strategic planning process, it is MOST important to monitor which of the following elements of an organization's culture?

Options:

A.

Adherence to personnel policies

B.

Hiring practices

C.

Average employee educational level

D.

Open communications

Expert Solution
Questions # 10:

Which of the following is the MOST important way for employees to view an organization's core values?

Options:

A.

A framework for feedback

B.

A guide to daily decisions

C.

An important part of the strategic plan

D.

A way to treat customers

Expert Solution
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