The most critical aspect of a measurement isits validity—whether it actually measures the intended outcome. Accurate measurement ensures that progress reflects true performance related to strategic goals. The IASP SPP curriculum highlights that measures must align closely with objectives to support effective monitoring and decision-making. While cost, accountability, and agreement are important, validity is foundational for meaningful performance management.【IASP SPP Study Guide - Performance Measurement】【Kaplan & Norton, Balanced Scorecard】
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