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ITIL 4 Managing Professional ITIL-4-Specialist-Create-Deliver-and-Support Question # 12 Topic 1 Discussion

ITIL-4-Specialist-Create-Deliver-and-Support Exam Topic 1 Question 12 Discussion:
Question #: 12
Topic #: 1

A popular social media app is part of a complex network of systems. Most changes to the service are successful, except for those made by a development team that has many failed changes.

Which is the BEST approach to reduce the number of failures?
A.

Create a standard change model for development changes and initiate as a service request

B.

Increase the size of development changes to make them easier to handle and increase success

C.

Create a change model for development changes that includes the use of safe-to-fail testing

D.

Initiate development changes as emergency changes so that errors can be identified quickly

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Actual exam question for ITIL ITIL-4-Specialist-Create-Deliver-and-Support exam by Thorne92763 at Jun 18, 2025, 7:01:58 PM

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