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ITIL 4 Managing Professional ITIL-4-Specialist-Create-Deliver-and-Support Question # 6 Topic 1 Discussion

ITIL-4-Specialist-Create-Deliver-and-Support Exam Topic 1 Question 6 Discussion:
Question #: 6
Topic #: 1

During a service design workshop, a development team come up with lots of different possible design solutions, and then analyze these to select one of them to proceed with.

What ‘design thinking’ activity is this an example of?
A.

Inspiration and empathy

B.

Ideation

C.

Implementation

D.

Prototyping

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Actual exam question for ITIL ITIL-4-Specialist-Create-Deliver-and-Support exam by Solis2747 at May 14, 2025, 8:45:53 AM

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