ITIL 4 Managing Professional ITIL-4-Specialist-High-velocity-IT Question # 3 Topic 1 Discussion

ITIL-4-Specialist-High-velocity-IT Exam Topic 1 Question 3 Discussion:

Question #: 3

Topic #: 1

How can an organization facilitate positive outcomes and experiences throughout the customer journey?

By being fair and transparent with costs

By optimizing the use of resources during the service lifecycle

By understanding service consumer needs and desires

By ensuring key risks have been identified and addressed

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Actual exam question for ITIL ITIL-4-Specialist-High-velocity-IT exam by Nyx6217 at Jan 25, 2025, 4:12:15 AM

Chosen Answer: A B C D
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