Microsoft Dynamics 365 for Customer Service Functional Consultant Associate MB-230 Question # 5 Topic 1 Discussion

MB-230 Exam Topic 1 Question 5 Discussion:

Question #: 5

Topic #: 1

You need to configure the system to meet the workspace requirements for case representatives.
Which role should you assign to case representatives?

Owner

Maker

Viewer

Customer Service Schedule Administrator

CSR Manager

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Actual exam question for Microsoft MB-230 exam by Riven9870 at Mar 22, 2025, 5:29:55 AM

Chosen Answer: A B C D E
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