The correct guiding principle in this scenario isHuman-Centered Design. This principle is explicitly emphasized inISO/IEC 42001:2023, particularly in the context of aligning AI systems withhuman needs, values, and well-being.
Human-Centered Design ensures that the AI system is designed with afocus on users, particularly vulnerable populations like the elderly. The AI should be intuitive, inclusive, and usable while enhancing human capabilities.
In ISO/IEC 42001:2023:
Clause 4.2 (Understanding the needs and expectations of interested parties)requires that systems consider stakeholders, particularly end users, when defining system requirements.
Clause 6.1.2 (AI risk identification and assessment)andClause 8.2.3 (Operational planning and control)reinforce designing systems that respect and respond to human diversity and usability needs.
ThePECB Lead Auditor Guide – Domain 1lists Human-Centered Design as one of thefoundational AI principlesessential for promoting trust, accessibility, and adoption among users — especially those with specific assistance needs.
[Reference: ISO/IEC 42001:2023 – Clauses 4.2, 6.1.2, 8.2.3, PECB Lead Auditor Guide – Domain 1, Topic: “Trustworthy and Ethical AI Principles,” Subsection: Human-Centered Design, ===========]
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