Pegasystems CPBA PEGACPBA24V1 Question # 39 Topic 4 Discussion

For an application to process a new customer loyalty account with data stored in a data relationship with an external data source, you should create adata reference field.

Data Reference Field:This field type allows the application to reference and use data from an external source without embedding it directly within the case. This is suitable for maintaining up-to-date information and integrating with external systems.