Big Halloween Sale Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: simple70

Pass the Pegasystems CPBA PEGACPBA24V1 Questions and answers with ValidTests

Exam PEGACPBA24V1 All Questions
Exam PEGACPBA24V1 Premium Access

View all detail and faqs for the PEGACPBA24V1 exam

Viewing page 1 out of 5 pages
Viewing questions 1-10 out of questions
Questions # 1:

A life insurance company has satellite offices in various countries. Each satellite office has its own work queue. Company policy requires that life underwriting is assigned to offices based on the residence of the policy owner. Which routing approach supports this requirement?

Options:

A.

Route the assignment to the correct work queue using skill-based routing

B.

Route the assignment to a specific underwriter based on business logic

C.

Route the assignment to the correct work queue based on business logic

D.

Route the assignment to the correct work queue using an authority matrix

Expert Solution
Questions # 2:

A customer applies for a credit card. In order for the credit card to be approved, the credit card consultant must receive the results of a credit check.

How do you configure the case types to reflect their relationship?

Options:

A.

Make both loan request and credit check top cases

B.

Make credit a child case of credit card request

C.

Make credit card request a child case of credit check

D.

Make credit check a spin-off case of credit card request

Expert Solution
Questions # 3:

You are developing a car maintenance application for a car service enter. Specific services are performed by different teams. Example services are oil changes, tire rotations, and windshield wiper inspections.

Which two configuration options perform the correct assignment routing? (Choose two.)

Options:

A.

Configure routing to a skilled work group using the appropriate skill parameters for the selected service

B.

Configure single level approval routing to a supervisor who assigns the task to the specific team

C.

Configure routing to use business logic to assign tasks to the appropriate team using the type of service

D.

Configure all assignments to route to the service manager who then assigns the tasks to the specific team

Expert Solution
Questions # 4:

A1, also known as a team, shares resources and work across different business units, divisions, or across the entire organization without affecting organizational hierarchy. Each operator who is a member of the team receives Assignments from the2to their individual3to support the new cross-functional workflow.

Options:

A.

Work Group, Workbasket, Worklist

B.

Workbasket, Work Group, Worklist

C.

Worklist, Work Group, Workbasket

D.

Work Group, Worklist, Workbasket

Expert Solution
Questions # 5:

What are two key features and functionalities of Pega GenAI Blueprint™? (Choose Two)

Options:

A.

Blueprint enables users to generate customer sample data.

B.

Blueprint encourages collaboration to facilitate rapid application development.

C.

Blueprint uses pre-built application templates and Case Types.

D.

Blueprint works only in English.

Expert Solution
Questions # 6:

An order fulfillment case type allows a customer to update user profile information during the order placement stage. The user profile consists of the following three pages:

♦Account ID and password

♦Customer contact information

♦A list of open orders with the status of each order

How do you configure the case type to allow customers to update any of the user profile pages individually?

Options:

A.

Add a set of optional actions to the case workflow.

B.

Add an alternate stage to the case life cycle.

C.

Add a button for each profile page to each assignment.

D.

Add an optional process to the case workflow.

Expert Solution
Questions # 7:

What is a benefit of Pega Platform™ low-code development?

Options:

A.

Pega Platform makes low-code development easy for very simple applications only.

B.

Pega Platform low-code development increases both productivity and IT involvement.

C.

Pega Platform low-code development tools create the code for you.

D.

The UI of Pega Platform allows only low-code users to build applications.

Expert Solution
Questions # 8:

Your client is planning their next Minimum Lovable Product (MLP) release.

Which three pillars of case design must the Pega Business Architect ensure are taken into account, to capture information for the release? (Choose Three)

Options:

A.

Personas and Channels

B.

Reports

C.

Case types

D.

Data and Interfaces

E.

Dashboards

Expert Solution
Questions # 9:

A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.

How do you configure the report definition?

Options:

A.

Use the purchase requests column to group the cost centers

B.

Filter the results so that only cost center and purchase requests are included in the report

C.

Summarize the regional cost centers by count

D.

Summarize the purchase requests column by count

Expert Solution
Questions # 10:

In a help desk application, you have the following requirement: The Customer Support Representative must respond to a help desk ticket within 4 hours after a customer submits a ticket.

Where do you configure the service level to meet this requirement?

Options:

A.

The stage

B.

The step

C.

The process

D.

The case type

Expert Solution
Viewing page 1 out of 5 pages
Viewing questions 1-10 out of questions