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Viewing questions 31-40 out of questions
Questions # 31:

An application allows consultants to enter their hours on a project on a weekly basis. Consultant hours must be approved by both their manager and the project supervisor. The approvals can be performed in any order.

How do you configure the approvals in the application?

Options:

A.

Add the manager approval to an alternative stage in the case life cycle

B.

Add an optional process to each approval in the appropriate stage

C.

Configure a single cascading approval based on an authority matrix

D.

Configure a parallel process for each of the required approvals

Expert Solution
Questions # 32:

Which one of the following statements about channel interfaces is true?

Options:

A.

A persona requires a unique channel interface.

B.

All users see the same channel interface.

C.

User interfaces are also known as channel interfaces.

D.

Seating a channel interface creates a default work queue.

Expert Solution
Questions # 33:

How do you route an assignment so that any available member of the Finance department can perform the task?

Options:

A.

Route the assignment to a work queue

B.

Route the assignment to the admin user ID

C.

Route the assignment to a work list

D.

Route the assignment separately to all members

Expert Solution
Questions # 34:

two statements about the Constellation design system are true? (Choose Two)

Options:

A.

Constellation design system is a section-based architecture.

B.

Constellation design system improves context switching or multitasking.

C.

Constellation design system components are not available in the Traditional UI architecture.

D.

Constellation design system uses a modular design.

Expert Solution
Questions # 35:

How do you provide users with guidance for completing a form and avoid the need for application training?

Options:

A.

Send a notification to the assigned user

B.

Add an instruction to the assignment

C.

Add the corresponding step to an appropriate stage

D.

Add an optional action to the case to explain the task

Expert Solution
Questions # 36:

….application grants 75 employees access to one of four personas: Admin, Author, User, and Manager. A new analyst who joins the company requires all the .. of the Author persona, but only some of the reporting features are available to the Manager persona.

o you satisfy this security requirement?

Options:

A.

Add the analyst to the Author persona.

B.

Add the analyst to both the Author persona and Manager persona.

C.

Create a new Analyst persona with the required access.

D.

Update the Author persona to include the required analyst reports.

Expert Solution
Questions # 37:

Identify three ways AI enables Pega Platform™ applications to achieve better outcomes. (Choose Three)

Options:

A.

Process and Task mining increases operational inefficiencies.

B.

AI-generated imagery entertains customers awaiting case resolution.

C.

Natural language processing (NLP) converts unstructured text to actionable data.

D.

Customer interactions are personalized with AI-generated next best actions.

E.

Predictive and adaptive analytics anticipate missed deadlines.

Expert Solution
Questions # 38:

You are assigned to a Pega implementation project as a Pega business architect. Which task are you expected to perform?

Options:

A.

Identify the initial backlog of case types

B.

Organize the Project Kickoff meeting

C.

Identify the scope of the initial release

D.

Help to refine user stories ahead of a sprint

Expert Solution
Questions # 39:

wants an application to process a new customer loyalty account that the store uses for marketing and customer retention efforts. The customer enters their correct information. The data is stored in a data relationship with an external data source.

Which type of data relationship do you create?

Options:

A.

An embedded data field

B.

A case reference field

C.

A data reference field

D.

A query field

Expert Solution
Questions # 40:

You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office. How do you configure the list report in order to create the pie chart?

Options:

A.

Summarize the manager name column

B.

Summarize the case ID column

C.

Group the manager name column

D.

Group the case ID column

Expert Solution
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