Comprehensive and Detailed Explanation From Exact Extract:
The Target Operating Model (TOM) describes the future state that the programme is working to achieve. It includes structures, processes, capabilities, technologies, and culture.
The MSP Foundation, 5th Edition states:
“The target operating model defines the future organization, describing what the business will look like and how it will operate once the programme is complete.”
Thus, option C is the correct answer.
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