The correct answer is C – Encourage all feedback then work with the customer to prioritize work for future sprints. Agile welcomes continuous feedback and values customer collaboration. All feedback should be collected and considered, but the product backlog is reprioritized to align with capacity and business goals.
From the PMI Agile Practice Guide:
“Agile promotes constant feedback to refine product direction. Feedback is incorporated into the backlog, prioritized based on value, and delivered incrementally according to capacity.”
(PMI Agile Practice Guide, Section 3.4 – Value-Driven Delivery and Continuous Customer Collaboration)
Mike Griffiths adds:
“Stakeholder feedback is essential in agile. Not all feedback can be implemented immediately, but it should be welcomed, evaluated, and prioritized transparently in collaboration with the product owner and stakeholders.”
(Mike Griffiths, PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)
Incorrect options:
A implies a heavy process not aligned with agile.
B prematurely limits feedback before collaborative prioritization.
D ignores the product owner’s prioritization role.
Answer: C
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