The correct answer is C – Invest in technology-collaboration tools to enable effective communication and ensure a common understanding of the scope, issues, and solutions.
Agile encourages high-bandwidth communication, preferably face-to-face. However, when working with distributed teams, modern collaboration tools serve as essential enablers of shared understanding and timely feedback, reducing the risk of miscommunication and rework.
From the PMI Agile Practice Guide:
“While agile prefers face-to-face communication, geographically dispersed teams must rely on tools to mimic these interactions as closely as possible. These include video conferencing, online whiteboards, and real-time collaboration platforms to create a shared understanding.”
(PMI Agile Practice Guide, Section 2.3 – Communication and Collaboration)
Mike Griffiths supports this as well:
“Remote teams need strong communication enablers. Collaboration tools help mitigate the challenges of distributed work by enabling transparency, synchronous discussions, and shared visibility of the work.”
(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 4 – Team Performance)
Why the other options are less appropriate:
A assumes majority rule over inclusive engagement.
B is often impractical and does not reflect Agile’s adaptability.
D is vague and lacks actionable commitment.
Answer: C
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