The correct answer is D – Ask the team to decide if the task should be reassigned. In agile, the Scrum Master serves as a servant leader and facilitator, not a manager. Task decisions are made by the team through collaboration and self-organization.
From the PMI Agile Practice Guide:
“Agile teams self-organize and make decisions collaboratively. The Scrum Master facilitates discussion and decision-making but does not dictate task assignments.”
(PMI Agile Practice Guide, Section 4.3 – Team Empowerment and Self-Organization)
Mike Griffiths adds:
“The Scrum Master’s role is to empower the team to find their own solutions and make informed decisions that support sprint goals. When adjustments are needed, the team should decide how to proceed.”
(Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 – Team Performance)
Incorrect options:
A undermines self-management and may create fear or pressure.
B implies outside control instead of team autonomy.
C ignores opportunity for improvement and team input.
Answer: D
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