The correct answer isC – Encourage the team to more frequently interact with all stakeholders. When an agile team is struggling to meet commitments, one key cause is often alack of communication or feedbackfrom key stakeholders. Increasing interaction helps align the team's priorities, clarify requirements, and improve ownership and accountability.
From thePMI Agile Practice Guide:
“Teams that engage in regular, open communication with stakeholders are better able to align with the evolving needs of the business and take ownership of their commitments. Agile coaches support this behavior by facilitating frequent interactions and improving team dynamics.”
(PMI Agile Practice Guide, Section 4.2 – Stakeholder Engagement and 6.2 – Coaching the Agile Team)
Mike Griffiths’ PMI-ACP Exam Prep Bookreinforces this:
“Encouraging frequent stakeholder interaction fosters a sense of ownership in the team. Agile coaches guide teams to seek clarity through communication rather than rely on assumptions.”
(Mike Griffiths, Chapter 4 – Team Performance and Coaching)
Why the other options are incorrect:
A– Involving the sponsor in team-level performance issues may undermine team self-organization.
B– Providing a list of deliverables doesn’t address the root cause (lack of communication or clarity).
D– Upfront product design goes against agile principles and does not improve team ownership or delivery capability.
Answer: C
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