The correct answer is A — Conduct a requirements gathering workshop.
In Agile, workshops such as story-writing or backlog refinement sessions help the team and stakeholders collaboratively explore requirements. These sessions are interactive and iterative and allow for joint discovery, prioritization, and clarification of user needs.
PMI Agile Practice Guide:
“Collaborative workshops enable teams to gather requirements and clarify expectations in an iterative fashion. They engage stakeholders in prioritizing and decomposing work into user stories.”
(PMI Agile Practice Guide, Section 5.2 – Backlog Refinement)
Mike Griffiths writes:
“Workshops are a key practice for backlog development. They are particularly useful when initiating complex projects with minimal requirements, allowing the team to iteratively develop stories with stakeholders.”
(PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)
Incorrect options:
B assumes delivery before refinement, risking misalignment.
C places the burden on the product owner alone.
D is waterfall-oriented and contradicts iterative backlog evolution.
Answer: A
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